Last Updated:16 Feb 2025

1. Introduction

Welcome to GrowOnBot, a platform provided by Buzz Future Media. We respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable laws, including:

  • Indian IT Act, 2000 and Digital Personal Data Protection Act, 2023 (DPDPA)
  • General Data Protection Regulation (GDPR) (for EU users)
  • California Consumer Privacy Act (CCPA) (for U.S. users)

By using GrowOnBot, you consent to the collection and use of your data as outlined in this policy.

2. Information We Collect

We collect the following data when you use our platform:

2.1 Personal Information

  • Name, email, phone number, and business details.
  • Account credentials (encrypted).
  • Billing and payment information.

2.2 Technical & Usage Data

  • IP address, device type, browser details.
  • Platform interactions (feature usage, login timestamps).
  • Cookie data for analytics and session tracking.

2.3 Third-Party Data Processing

As GrowOnBot uses third-party messaging providers, certain data is processed by:

  1. Interakt (Jio Haptik Technologies Ltd.) for WhatsApp & RCS messaging.
    • Messages are stored on Meta’s Cloud API servers (outside India).
    • No data localization is provided.
    • Interakt’s Privacy Policy applies: Interakt Privacy Policy.
  2. Fast2SMS for SMS services.
    • User data (phone numbers) is processed as per Fast2SMS privacy policies.
    • May be shared with government authorities under TRAI/DLT regulations.
    • Fast2SMS Privacy Policy applies: Fast2SMS Privacy Policy.

3. How We Use Your Data

We process your information to:

  • Provide and maintain the GrowOnBot platform.
  • Enable WhatsApp, RCS, and SMS messaging via Interakt & Fast2SMS.
  • Improve platform performance and personalize user experience.
  • Send transactional emails, alerts, and service notifications.
  • Comply with legal obligations (e.g., KYC verification, fraud prevention).

4. Data Retention & User Rights

  • We retain data as long as necessary for legal and operational purposes.
  • Users can request access or deletion of their data by contacting [email protected].
  • Deletion requests do not apply to data stored by third-party providers (Interakt, Fast2SMS).

5. Security & Compliance

  • We follow industry-standard encryption & security protocols.
  • However, we are not responsible for data breaches occurring on Interakt, Fast2SMS, or Meta’s Cloud API infrastructure.

6. Changes to This Privacy Policy

Buzz Future Media reserves the right to update this Privacy Policy. Continued use of GrowOnBot after changes constitutes acceptance.

For privacy-related inquiries, contact:

📧 [email protected]